Billing & Financial Assistance

At Child & Family Guidance Center, no one is turned away based on their ability to pay. We specialize in making mental healthcare affordable and accessible for anyone who needs support.

We accept all major insurance plans and are a NTBHA provider and enrollment site, which means free or reduced care if you meet the financial requirements. We also offer a sliding scale for services if you don’t have insurance or qualify. We will find a way make care affordable for you and your family.

North Texas Behavioral Health Authority (NTBHA)

Our partnership with the North Texas Behavioral Health Authority (NTBHA) allows us to offer free or reduced cost mental and behavioral healthcare services to those who fall below the income threshold. As a NTBHA enrollment site, our qualified staff can conduct a financial assessment and enroll you in NTBHA, if you qualify. Contact us at 214-351-3490 to see if you qualify.

2025 HHSC - Local Authority Monthly Ability to Pay Schedule (ENGLISH)

2025 HHSC - Tabla de Tarifas Mensuales Por Capacidad de Pago (ESPANOL)

Accepted Insurances

If your insurance provider is not listed below or if you currently do not have insurance coverage, we encourage you to reach out to us regardless. At Child & Family Guidance Center, we are dedicated to ensuring that mental health services are accessible to everyone, regardless of their ability to pay. Our team is committed to working with individuals across a spectrum of financial circumstances, aiming to identify the most suitable options to cover the costs of our services.

You should bring your ID Card and Insurance Card to every appointment. Copays will be collected, if applicable, prior to receiving services. We offer free and sliding scale fees, if you qualify.

  • Our partnership with the North Texas Behavioral Health Authority allows us to offer free mental and behavioral healthcare services to those who fall below the income threshold. As a NTBHA enrollment site, our qualified staff can conduct a financial assessment and enroll you in NTBHA, if you qualify.

  • Aetna

    Blue Cross Blue Shield

    Cigna

    GEHA

    GPA

    Humana

    Magellan

    MHN

    Molina Marketplace

    Multiplan

    Scott & White

    Tricare

    UMR

    United Healthcare (Optium)

    Value Options Private

  • Aetna Medicare Advantage

    Care Improvements Plus Medicare Advantage

    Care N Care Medicare Advantage

    Healthspring Medicare Advantage

    Humana Medicare Advantage

    Medicare (Standard)

    Molina Medicare MMP

    Superior Medicare MMP

    Texan Plus Medicare Advantage

    United Healthcare Medicare Advantage

    Welcare Medicare Advantage

  • Aetna Medicaid

    Amerigroup Medicaid

    Cook Children’s Medicaid

    Parkland Medicaid (Beacon)

    Molina Medicaid

    Medicaid (TMH)

    Superior Medicaid

  • Amerigroup CHIP

    Cook Children’s CHIP

    Parkland CHIP (Beacon)

    Molina CHIP

    Superior CHIP

  • EAP's (Employee Assistance Plans)

    BDA EAP Plans

    Cigna EAP

    FEI

    United Healthcare EAP

    North Texas Behavioral Health Authority (NTBHA)

CONTACT OUR BILLING TEAM

Billing Department: 214-351-3490 x 3752

Hours: 7:30am- 5pm, Monday through Friday