Billing & Financial Assistance
At Child & Family Guidance Center, no one is turned away based on their ability to pay. We specialize in making mental healthcare affordable and accessible for anyone who needs support.
We accept all major insurance plans and are a NTBHA provider and enrollment site, which means free or reduced care if you meet the financial requirements. We also offer a sliding scale for services if you don’t have insurance or qualify. We will find a way make care affordable for you and your family.
North Texas Behavioral Health Authority (NTBHA)
Our partnership with the North Texas Behavioral Health Authority (NTBHA) allows us to offer free or reduced cost mental and behavioral healthcare services to those who fall below the income threshold. As a NTBHA enrollment site, our qualified staff can conduct a financial assessment and enroll you in NTBHA, if you qualify. Contact us at 214-351-3490 to see if you qualify.
2025 HHSC - Local Authority Monthly Ability to Pay Schedule (ENGLISH)
2025 HHSC - Tabla de Tarifas Mensuales Por Capacidad de Pago (ESPANOL)
Accepted Insurances
If your insurance provider is not listed below or if you currently do not have insurance coverage, we encourage you to reach out to us regardless. At Child & Family Guidance Center, we are dedicated to ensuring that mental health services are accessible to everyone, regardless of their ability to pay. Our team is committed to working with individuals across a spectrum of financial circumstances, aiming to identify the most suitable options to cover the costs of our services.
You should bring your ID Card and Insurance Card to every appointment. Copays will be collected, if applicable, prior to receiving services. We offer free and sliding scale fees, if you qualify.
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Our partnership with the North Texas Behavioral Health Authority allows us to offer free mental and behavioral healthcare services to those who fall below the income threshold. As a NTBHA enrollment site, our qualified staff can conduct a financial assessment and enroll you in NTBHA, if you qualify.
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Aetna
Blue Cross Blue Shield
Cigna
GEHA
GPA
Humana
Magellan
MHN
Molina Marketplace
Multiplan
Scott & White
Tricare
UMR
United Healthcare (Optium)
Value Options Private
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Aetna Medicare Advantage
Care Improvements Plus Medicare Advantage
Care N Care Medicare Advantage
Healthspring Medicare Advantage
Humana Medicare Advantage
Medicare (Standard)
Molina Medicare MMP
Superior Medicare MMP
Texan Plus Medicare Advantage
United Healthcare Medicare Advantage
Welcare Medicare Advantage
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Aetna Medicaid
Amerigroup Medicaid
Cook Children’s Medicaid
Parkland Medicaid (Beacon)
Molina Medicaid
Medicaid (TMH)
Superior Medicaid
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Amerigroup CHIP
Cook Children’s CHIP
Parkland CHIP (Beacon)
Molina CHIP
Superior CHIP
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EAP's (Employee Assistance Plans)
BDA EAP Plans
Cigna EAP
FEI
United Healthcare EAP
North Texas Behavioral Health Authority (NTBHA)
CONTACT OUR BILLING TEAM
Billing Department: 214-351-3490 x 3752
Hours: 7:30am- 5pm, Monday through Friday