If you are experiencing a life threatening emergency, please call 911 immediately.

o If it is during regular business hours, please call us at 214-351-3490 and let them know you are experiencing a mental health crisis and need to speak to a clinician.
o If it is after hours and you are experiencing a non-life threatening mental health crisis call the following number:
♣ Dallas, Ellis, Hunt, Kaufman, Navarro or Rockwall counties, please contact North Texas Behavioral Health Authority Crisis Hotline at 866-260-8000.
♣ Collin County, please call LifePath Crisis Line at 1-877-422-5939.

Staff that answer our main line, 214-351-3490, have all of our provider’s schedules and can assist you with scheduling or rescheduling your appointment.

The following is a list of our clinic fax numbers. Please send to your home clinic fax. You can also click here to request a refill.
Plano – 972-526-5524
McManus – 888-516-1064
Mesquite – 844-269-6369
Dallas – 214-352-0871
Corsicana – 903-872-1441
Kaufman – 833-227-4912
Waxahachie – 972-935-9804
Greenville - 972-526-5524
Rockwall - 972-526-5524

Our qualified pharmacy team will gladly help you get prescriptions transferred. Please call the pharmacy at 972-548-9484.

Please email your request for a prior authorization to joates@childrenandfamilies.org.

Please call our main line, 214-351-3490, between 8am and 5pm, Monday through Friday. Our trained staff will be able to assist you in these requests.

Please call our main line, 214-351-3490, between 8am and 5pm, Monday through Friday. Our trained staff will be able to direct you to the appropriate person.  

Did you know that you have a Qualified Mental Health Provider or “Q”? Q’s are clinical caseworkers who can assist you throughout your course of treatment by helping you learn about your diagnosis and providing supplemental resource referrals. You can schedule an appointment with your Q by calling our main line, 214-351-3490.

Please visit this link to get in contact with someone.