This unique multi-agency partnership allows those seeking support a “no wrong door” approach to their care. Through this collective our agencies are providing affordable mental and behavioral healthcare, Substance Use Disorder (SUD) services, a 24 hour crisis line and so much more. All services are geared towards ensuring that each person has access to affordable, quality care that meets their needs.
CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC MISSION
Our collective, Certified Community Behavioral Health Clinic (CCBHC) mission is to strengthen individuals, support families, and serve communities through well-coordinated and integrated healthcare with a holistic, “no wrong door” approach providing accessible, high-quality, recovery-oriented services.
Child and Family Guidance Center along with the CCBHC collective provides services to all individuals regardless of financial status, residency, or homelessness.
Please utilize the links below to learn more about accessing services and the information we will collect from you:
Our CCBHC Uniform Intake Packet includes the following information and registration forms:
Welcome Letter
Specific Location-Based Hours of Operation
Consent for Services
Consent for Telehealth/Telemedicine
Individuals’ Rights
Grievance Procedure
HIPAA Privacy Notice
Release of Information
Financial Agreement
Sliding Scale Fee Schedules
If you prefer to view the Sliding Scale Fee Schedules separately, they are available via the links below:
Mental Health Sliding Scale - English
Mental Health Sliding Scale - Spanish
Substance Use Disorder Sliding Scale - English
Substance Use Disorder Sliding Scale - Spanish
If you want more information about creating a Psychiatric Advance Directive (what, in Texas, we call a Declaration of Mental Health Treatment), please click the link below to read this guide.
All the above documents are for review only. Please contact your agency of choice below for admission and linkage to live, fillable documents and/or physical copies.
Contact our NTBHA CCBHC:
NORTH TEXAS BEHAVIORAL HEALTH AUTHORITY:
24/7 Crisis Hotline: 1-866-260-8000
Designated Crisis, Walk-In, and After-Hours Clinic
Southern Area Behavioral Healthcare
4215 Gannon Lane, Dallas, TX 75237
M-F: 2:00 p.m. to 10:00 p.m.
Saturday: 1:00 p.m. to 7:00 p.m.
Sunday: 2:00 p.m. to 7:00 p.m.
Phone: 972-283-9090
Hours of Operation (across various locations): M-F: 8:00 a.m. to 5:00 p.m.
Phone: 214-366-9407
Care Coordinator Referral Line: 800-241-8716
www.ntbha.org
Extended Hours: The Kaufman Living Room
M-Th: 8:00 a.m. – 7:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Saturday: 8:00 a.m. to noon
prescriber appointments available via telehealth:
10:00 a.m. to 7:00 p.m. M-F
469-780-9159
CHILD AND FAMILY GUIDANCE CENTER:
Hours of Operation (across various locations):
M-F: 8:00 a.m. to 5:00 p.m.
Phone: 214-351-3490
www.childrenandfamilies.org
HOMEWARD BOUND, INC.:
Hours of Operation (across various locations):
M-F: 8:00 a.m. to 4:30 p.m.
Phone: 214-941-3500
Mental Health ext. 210
Substance Use ext. 246
www.homewardboundinc.org
Extended Hours: Lone Star Clinic
M-F: 9:00 a.m. to 6:30 p.m.
214-941-3500
Carrollton Clinic:
M, T, Th: 1:00 p.m. to 9:00 p.m.
W: 10:00 a.m. to 7:00 p.m.
F: 10:30 a.m. to 6:30 p.m.
214-469-1911
SOUTHERN AREA BEHAVIORAL HEALTHCARE:
Hours of Operation:
Dr. Louis E. Deere Behavioral Health Complex
including telehealth through various NTBHA co-locations:
M-F: 10:00 a.m. to 7:00 p.m.
Hours of Operation at Gannon location:
M-F: 2:00 p.m. to 10:00 p.m.
Saturday: 1:00 p.m. to 7:00 p.m.
Sunday: 2:00 p.m. to 7:00 p.m.
Phone: 972-283-9090
www.sabhc.org
Collaborative Member of the NTBHA Certified Community Behavioral Health Clinic (CCBHC)
Child & Family Guidance Center has partnered with North Texas Behavioral Health Authority, Homeward Bound, Inc. and Southern Area Behavioral Healthcare to form a collective Certified Community Behavioral Healthcare Clinic.