Dallas, TX – Child & Family Guidance Center has served the Dallas community since 1896 and has been strategically prepared to respond to crisis events that have or could affect the patient population we serve. In addition to our clinic based and community based services, the agency has utilized robust telehealth practices since 2016. For the past two years, Child & Family has also provided these services in schools, as well as in individuals' homes. "After introducing these practices, we came to find that the need for these services was increasing and we needed to enhance our delivery methods," said Andy Wolfskill, CEO of Child & Family Guidance Center. The agency's model of deploying qualified mental health professionals to meet clients where they are, literally and figuratively, to facilitate remote delivery of physician services was designed to meet the needs of the clients they serve. The model enables clients to receive quality care, obtain a proper diagnosis, and receive continued treatment without the added stress of worrying about transportation and additional time missed from work. The agency's experience and expertise in this area made for an effortless transition of expanded telehealth services during this public health emergency.

Child & Family strives to treat the whole person with individualized treatment planning and comprehensive care options, and no one is turned away, regardless of their inability to pay. "Our ultimate goal is to empower individuals, strengthen families and communities, and to provide those we serve with the skills and resources necessary to take control of their mental health and emotional well-being," said Wolfskill, "and we recognize this is now more important than ever."

From the initial stages of the COVID-19 outbreak in the US, the agency has been implementing recommended standards of care and response as suggested and outlined by the Center of Disease Control and the World Health Organization. "The safety of our staff and clients is always our first priority. We will continue to screen for symptoms at the entrance of our centers, provide accommodations for individuals in high risk categories, provide all levels of services in the least restrictive and safest formats possible, and strive to ensure the continued health, well-being, and stability of all the patients in the local and rural communities that count on our services,” said Wolfskill.

“The Child & Family Guidance Center team has stepped up to accommodate the enormous need and demand for mental health services at a unique and pivotal time in our community, state, country, and the world. They have done so with courage, commitment, professionalism, and without hesitation. This is what Child & Family has done for nearly 125 years in this community. I could not be more proud and humbled to serve as their CEO,” said Wolfskill.

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About Child & Family Guidance Center
Child & Family Guidance Center has been dedicated to providing quality mental health services to children, adults, and families since 1896. They serve tens of thousands of clients each year throughout 8 North Texas counties, including Dallas, Collin, Denton (new), Ellis, Hunt, Kaufman, Navarro, and Rockwall.

Child & Family clients suffer from many illnesses, including major depression, schizophrenia and other psychoses, bi-polar or related personality disorders, and emotional trauma. The agency's services are designed to help meet the need by treating these and other illnesses children, adults, and families live with, including:
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• Psychiatric Evaluations & Medication Management

• Individual Screenings & Counseling

• Community-based Rehabilitation Services for Adults

• Skills Training for Children

• Case Management

• Comprehensive Telemedicine & Telehealth

Child & Family also offers the following programs for those living with more serious mental illness, requiring a higher level of care:

Assertive Community Treatment (ACT)
Community-based mental health care for adults living with a serious mental illness that interferes with their ability to live in the community, attend appointments, and manage mental health symptoms.

Outpatient Competency Restoration (OCR)
Community-based services for adults who have been diagnosed with a chronic, persistent mental illness and deemed incompetent to stand trial.

Safety Net (Drug Prevention & Intervention)
School & Community-based, youth program serving Dallas, Collin, & Denton counties via drug and alcohol education, goal-setting, stress management, communication skills, and anger management.

Youth Empowerment Services (YES Waiver)
Family-centered, community-based, program designed to help children and youth, ages 3 to 18, who are at risk of out-of-home placement due to serious mental, emotional, and behavioral difficulties.

Child & Family strives to treat the whole person with individualized treatment planning and comprehensive care options. Our ultimate goal is to empower individuals, strengthen families and communities, and to provide those we serve with the skills and resources necessary to take control of their mental health and emotional well-being.

Our mission is to provide quality, accessible mental health services to strengthen children, families, and communities.

At Child & Family Guidance Center, ​no one will be turned away regardless of their ability to pay.

For more information on Child & Family Guidance Center or to make a contribution to help support those in need, visit www.childrenandfamilies.org or call 214.351.3490. Follow us on Facebook, Linkedin, and Twitter.

Below are resources to help you stay informed on COVID-19:
The Centers for Disease Control and Prevention (CDC) is the most reliable source of information for individuals and businesses.

Dallas County Department of Health and Human Services is a great source of information and resources, and is closely monitoring local cases across Dallas County.

The Texas Department of State Health Services (DSHS) is working closely with CDC in monitoring any developments.

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